Privacy policy

This privacy policy explains how Dpoint Projects Ltd (“we”, “us”, “our”) collects and uses personal data when you visit our website, get in touch, or work with us. We are the data controller for the personal data described here.

Who we are

Dpoint Projects Ltd is a company registered in England and Wales (company number 17324912). Our registered office is 10–16, 14/2e Docklands Business Centre, Tiller Road, London, E14 8PX. For any question about this policy or your personal data, email [email protected].

The data we collect

• Contact details you give us – such as your name, email address, telephone number and company – when you complete our contact form or email us.
• Project information you share with us in the course of an enquiry or engagement.
• Technical and usage data – such as your IP address, browser type and pages visited – collected through cookies and similar technologies, only where you have consented (see “Cookies” below).

How we use your data

We use personal data to:

• respond to your enquiries and provide our services;
• manage our relationship with clients, consultants and suppliers;
• keep our own records and meet legal and regulatory obligations;
• understand and improve how our website is used, where you have allowed analytics cookies.

Our lawful bases

We rely on the following lawful bases under UK GDPR:

• Legitimate interests – to respond to enquiries and run our business, where our interests are not overridden by your rights.
• Contract – to take steps at your request before entering a contract, and to perform a contract with you.
• Consent – for non-essential cookies and any direct marketing. You may withdraw consent at any time.
• Legal obligation – where we must keep or disclose data to comply with the law.

Cookies

We use cookies and similar technologies that are strictly necessary for the site to work and, only with your consent, analytics cookies, and marketing cookies if we enable them. When you first visit, you can accept all, reject non-essential, or choose which categories to allow. You can change your choice at any time using the Cookie settings link in the footer. We use Google Consent Mode, so tags that rely on cookies stay disabled until you allow them.

The main cookies and technologies we use are:

Sharing your data

We do not sell your personal data. We share it only with service providers who help us run our business, with professional advisers, and where we are required to by law. Any providers acting on our behalf are bound to protect your data and use it only as instructed.

The main providers we rely on are:

• Cloudflare – website hosting, content delivery and security, including the Turnstile check on our contact form.
• Google (Google Analytics) – website analytics, where you have given consent.
• Track – website analytics, where you have given consent.
• Resend – delivers the email generated when you submit our contact form.

International transfers

Some of our providers may process data outside the UK, including in the United States. Where they do, we take steps to ensure an equivalent level of protection, such as relying on adequacy regulations or standard contractual clauses.

How long we keep it

We keep personal data only as long as we need it for the purposes above, or as required to meet legal, accounting or reporting obligations. When it is no longer needed, we delete or anonymise it.

Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data erased in certain circumstances;
• restrict or object to our processing;
• data portability; and
• withdraw consent where we rely on it.

To exercise any of these rights, email [email protected]. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk, though we would ask that you raise any concern with us first.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.